Frequently Asked Questions

As the Cairns security specialists, we can tailor an integrated security network – incorporating video surveillance, intruder detection, perimeter protection and visual and audible alarms – to protect your property.

What services does Integral Security Solutions offer?

Integral Security Solutions offers a wide range of security services for homes and businesses. This includes: CCTV cameras, alarm systems, smoke alarms, access control, data cabling, intercoms and automatic gates.

Where is Integral Security Solutions located?

Integral Security Solutions is located at 205 Buchan Street, Bungalow, QLD 4870. They provide Cairns security services to clients across the city and all surrounding suburbs.

What makes Integral Security Solutions different from other security providers?

We offer tailored security solutions using the latest European technology, including Ajax Systems, which provide superior performance, reliability, and ease of use. There are wireless and wired options, suitable for residential and commercial properties.

Does Integral Security Solutions provide both wireless and wired security solutions?

Yes, we provide both wireless and wired security solutions depending on your property’s needs and preferences.

Can Integral Security Solutions provide emergency response solutions?

Yes, we offer emergency/panic buttons that can trigger immediate help during a security breach or emergency.

Is Integral Security Solutions locally owned and operated?

Yes, we are proud to be locally owned and family-operated in Cairns.

What types of CCTV cameras do you offer?

We offer three main types of CCTV cameras: BulletCam, DomeCam, and TurretCam, each designed for specific surveillance needs.

Can I monitor my CCTV cameras from my smartphone?

Yes, our CCTV systems can be monitored and controlled remotely through your smartphone, allowing real-time viewing and alerts.

Do your CCTV cameras work at night?

Yes, our cameras are equipped with HDR and infrared night vision technology, providing high-quality footage 24/7.

Can your CCTV cameras distinguish between humans, pets, and objects?

Yes, our cameras use advanced AI technology to differentiate between people, pets, and other objects, minimising false alerts.

What types of alarm systems do you offer?

We offer comprehensive alarm systems that include intruder detection, perimeter protection, motion detectors, and audible alarms for both indoor and outdoor use.

How quickly do the alarm systems activate during an intrusion?

Our MotionCams can trigger an alarm within 0.15 seconds of detecting motion, ensuring fast response.

Are your alarm systems pet-friendly?

Yes, our alarm systems are designed with in-built AI technology that prevents false alarms caused by pets.

Do you offer perimeter protection?

Yes, our DualCurtain detectors provide advanced perimeter protection using bidirectional beams to monitor defined areas.

What access control options do you provide?

We offer a variety of access control solutions, including intercom systems, keypad touchscreens, pass cards, and smart automation options for homes and businesses.

Can I control access to my property remotely?

Yes, with our smart automation solutions, you can control access remotely using a smartphone, pass card, tag key fob, or code.

What properties can benefit from your access control solutions?

Our access control solutions are suitable for homes, businesses, Airbnbs, co-working spaces, and other properties that require secure and convenient access management.

Do your smoke alarms also detect heat?

Yes, our smoke alarms are equipped with thermal sensors that detect temperature spikes as well as smoke, offering enhanced fire protection.

How do your smoke alarms minimise false alarms?

Our smoke alarms use dual-spectrum optical sensors to differentiate between cooking fumes, steam, and actual smoke, reducing the occurrence of false alarms.

Can I integrate smoke alarms into a wider security system?

Yes, our smoke alarms can be integrated into a complete network of alarms and security devices to ensure comprehensive protection across your property.

Integral Electrics Qld
Excellent
4.9
Based on 616 reviews
review us on
Matt is an absolute weapon! He recently had to go on a pretty serious fault finding mission in my old QLDer, unfortunately at the hand of dodgy and unsafe work from another business during a previous reno (that's being polite) He knows his stuff, is super informative throughout about what's going on and what he is doing. He just gets in and gets it done and all with a great attitude even though I'm sure he was cursing me and my house behind closed doors. Not only did he find and fix the fault, he assessed and tidied up any other problem areas to make sure its safe for years to come which was a great relief for my family. The apprentice assisting was a great lad too, super friendly and helped speed things up. Can't praise Matt enough. Super asset to the company. I don' think I could possibly ever use another company in future. Matt if you see this, I'll buy you a beer if I ever run into you out and about again.
Response from the owner: Hi, Daniel. We are thrilled to learn that you had a positive experience with us!
Dillon was an absolute pleasure to deal with. He offered great service and advice. And to my surprise, was one of the first tradesman I have ever had that actually turned up on time. Will definately deal with the company again.
Response from the owner: Hi, Angela. Thank you so much for leaving us a stellar review!
Very professional, reliable and easy to communicate. Showed up in time, explained everything clearly and took really pride in their work. Transparency with pricing, there were no surprises. made sure everything was finished.. I'll definitely be using them again in the future
Response from the owner: Hi, Narendra. Your feedback is highly appreciated. Thank you for the review!
Response from the owner: Hi, Barrie. We appreciate the rating, and are glad we could provide you with a positive experience!
Awesome communication and friendly staff! Katrina was very efficient and organised and Aaron was very quick to solve out issue and very friendly
Response from the owner: Hi, Ebony. We appreciate the kind words and are glad we could provide you with a positive experience!
They are great with communication and provided great service.
Response from the owner: Hi, Ayarat. Thanks for taking the time to share your positive experience. We truly appreciate it!
We are honestly so incredibly grateful for the service we received from Integral Electrics. From the very first enquiry — which we actually made on a Sunday — we were amazed to receive such a prompt, same-day response with a personalised phone call to talk through exactly what we needed. It made such a difference and we truly appreciated how quickly they were able to fit us in.The team who came out to do the work were absolutely wonderful. They were not only professional and efficient, but so warm and friendly. The light-hearted banter between them while they worked actually brought such a lovely energy into our home — you could really see how much they enjoy what they do and the strong bond they share as colleagues. It made us feel completely comfortable having them there.Even when a few hiccups came up during the job, their dedication really stood out. They didn’t give up — they kept working through it and even made the time to come back and ensure everything was done properly. That level of care and commitment meant so much to us.When we ended up sorting part of the job ourselves and no longer needed the follow-up visit, the kindness and understanding we were met with over the phone was just beautiful. It truly felt like nothing was ever too much trouble.We are so thankful for the entire experience. Integral Electrics is a genuinely caring, hardworking, and professional team, and we couldn’t recommend them more highly.
Response from the owner: Hi, Nat. We appreciate the kind words and are glad we could provide you with a positive experience!
Wonderful job, on time, efficient! Thanks
Response from the owner: Hi, Alexnadra. Thanks for taking the time to share your positive experience. We truly appreciate it!
Amazing job completed with no fuss. Everything explained to me in a courteous and friendly manner. Very professional and also completed some power point installations promptly. They even cleaned everything up. Highly recommend this company for your electrical needs. I now have an automated gate. Thank you 😊
Response from the owner: Hi, Brenda. We are thrilled to learn that you had a positive experience with us!
Arrived on time, done a great job and cleaned up before leaving.Highly recommend Integral Electrics Qld
Response from the owner: Hi, Martin. Thank you so much for leaving us a stellar review!
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