Frequently Asked Questions

As the Cairns security specialists, we can tailor an integrated security network – incorporating video surveillance, intruder detection, perimeter protection and visual and audible alarms – to protect your property.

What services does Integral Security Solutions offer?

Integral Security Solutions offers a wide range of security services for homes and businesses. This includes: CCTV cameras, alarm systems, smoke alarms, access control, data cabling, intercoms and automatic gates.

Where is Integral Security Solutions located?

Integral Security Solutions is located at 205 Buchan Street, Bungalow, QLD 4870. They provide Cairns security services to clients across the city and all surrounding suburbs.

What makes Integral Security Solutions different from other security providers?

We offer tailored security solutions using the latest European technology, including Ajax Systems, which provide superior performance, reliability, and ease of use. There are wireless and wired options, suitable for residential and commercial properties.

Does Integral Security Solutions provide both wireless and wired security solutions?

Yes, we provide both wireless and wired security solutions depending on your property’s needs and preferences.

Can Integral Security Solutions provide emergency response solutions?

Yes, we offer emergency/panic buttons that can trigger immediate help during a security breach or emergency.

Is Integral Security Solutions locally owned and operated?

Yes, we are proud to be locally owned and family-operated in Cairns.

What types of CCTV cameras do you offer?

We offer three main types of CCTV cameras: BulletCam, DomeCam, and TurretCam, each designed for specific surveillance needs.

Can I monitor my CCTV cameras from my smartphone?

Yes, our CCTV systems can be monitored and controlled remotely through your smartphone, allowing real-time viewing and alerts.

Do your CCTV cameras work at night?

Yes, our cameras are equipped with HDR and infrared night vision technology, providing high-quality footage 24/7.

Can your CCTV cameras distinguish between humans, pets, and objects?

Yes, our cameras use advanced AI technology to differentiate between people, pets, and other objects, minimising false alerts.

What types of alarm systems do you offer?

We offer comprehensive alarm systems that include intruder detection, perimeter protection, motion detectors, and audible alarms for both indoor and outdoor use.

How quickly do the alarm systems activate during an intrusion?

Our MotionCams can trigger an alarm within 0.15 seconds of detecting motion, ensuring fast response.

Are your alarm systems pet-friendly?

Yes, our alarm systems are designed with in-built AI technology that prevents false alarms caused by pets.

Do you offer perimeter protection?

Yes, our DualCurtain detectors provide advanced perimeter protection using bidirectional beams to monitor defined areas.

What access control options do you provide?

We offer a variety of access control solutions, including intercom systems, keypad touchscreens, pass cards, and smart automation options for homes and businesses.

Can I control access to my property remotely?

Yes, with our smart automation solutions, you can control access remotely using a smartphone, pass card, tag key fob, or code.

What properties can benefit from your access control solutions?

Our access control solutions are suitable for homes, businesses, Airbnbs, co-working spaces, and other properties that require secure and convenient access management.

Do your smoke alarms also detect heat?

Yes, our smoke alarms are equipped with thermal sensors that detect temperature spikes as well as smoke, offering enhanced fire protection.

How do your smoke alarms minimise false alarms?

Our smoke alarms use dual-spectrum optical sensors to differentiate between cooking fumes, steam, and actual smoke, reducing the occurrence of false alarms.

Can I integrate smoke alarms into a wider security system?

Yes, our smoke alarms can be integrated into a complete network of alarms and security devices to ensure comprehensive protection across your property.

Integral Electrics Qld
Excellent
4.9
Based on 638 reviews
review us on
Excellent service. Steve worked fast and did incredible work fixing several electrical faults. He really set our mind at ease explaining the issues, how everything worked, and how the improvement would increase our safety. Very polite, professional and personable. I would definitely recommend.
Response from the owner: Hi, Aaron. We appreciate the kind words and are glad we could provide you with a positive experience!
Had toilet and bathroom fans installed in my home. Toilet fan works perfectly although the bathroom fan struggled a bit. No problem, Integral ordered a stronger fan and installed it and it operates perfectly also.Great communication throughout the process, l would recommend these guys to anyone,Thank you Integral Electrics.
Response from the owner: Hi, Steven. Thanks for taking the time to share your positive experience. We truly appreciate it!
Impeccable Company. The team are professional, knowledgeable and provide quality electrical services always. Cannot fault these guys, there’s a reason I wouldn't go anywhere else. Thank you team for going above and beyond, it never goes unnoticed!
Response from the owner: Thank you so much for the fantastic review, Alana. We are thrilled to hear our team’s professionalism and workmanship consistently meet your expectations, and your recognition truly means a lot. We appreciate your continued trust and look forward to helping you again whenever you need us.
Very professional with outstanding customer service. Wouldn’t hesitate to recommend to others considering security.
Response from the owner: Hi, Trevor. Thank you so much for leaving us a stellar review!
Josh and Thomas came out again . This time to install new fans for me . Once again lovely polite guys , they left no mess and were great overall . Would totally recommend Integral Electrics
Response from the owner: Hi, Denise. Your feedback is highly appreciated. Thank you for the review!
Excellent service from Integral Electrics Qld! I needed to replace an old Smeg rangehood for which parts were no longer available. They sourced a Westinghouse unit that fit the dimensions and ceiling cutout to a T.Jaimie was meticulous during the removal process, keeping the surrounding wall render and paint completely intact. He installed the new rangehood with great attention to detail, ensuring it was level and left free of any fingerprints on the brushed stainless steel. Highly professional, good communication and top-tier workmanship. I am over the moon with the installation. I would definitely recommend them for any electrical work.
Response from the owner: Hi, Carolyn. We are thrilled to learn that you had a positive experience with us!
Response from the owner: Hi, Percy. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
The team from Integral Electrics were very professional. They worked through the problems they encountered to achieve the required results. Friendly team to work with.
Response from the owner: Thank you, Yolanda, for your kind words and the 5-star review. We're pleased our team at Integral Electrics was professional and worked through the challenges to achieve the required results. It means a lot to hear you found our team friendly and easy to work with. We look forward to supporting you again whenever you need us.
Quality work from Jamie. He arrived on time and finished on time.To add, there was a miscommunication at one of the initial jobs and I contacted Paul about it. The following day Sonny arrived and rectified it. Your team's integrity and professionalism is just amazing.
Response from the owner: Hi, Red. We appreciate the kind words and are glad we could provide you with a positive experience!
Response from the owner: Hi, Susan. Your feedback is highly appreciated. Thank you so much for the review!
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