Frequently Asked Questions

As the Cairns security specialists, we can tailor an integrated security network – incorporating video surveillance, intruder detection, perimeter protection and visual and audible alarms – to protect your property.

What services does Integral Security Solutions offer?

Integral Security Solutions offers a wide range of security services for homes and businesses. This includes: CCTV cameras, alarm systems, smoke alarms, access control, data cabling, intercoms and automatic gates.

Where is Integral Security Solutions located?

Integral Security Solutions is located at 205 Buchan Street, Bungalow, QLD 4870. They provide Cairns security services to clients across the city and all surrounding suburbs.

What makes Integral Security Solutions different from other security providers?

We offer tailored security solutions using the latest European technology, including Ajax Systems, which provide superior performance, reliability, and ease of use. There are wireless and wired options, suitable for residential and commercial properties.

Does Integral Security Solutions provide both wireless and wired security solutions?

Yes, we provide both wireless and wired security solutions depending on your property’s needs and preferences.

Can Integral Security Solutions provide emergency response solutions?

Yes, we offer emergency/panic buttons that can trigger immediate help during a security breach or emergency.

Is Integral Security Solutions locally owned and operated?

Yes, we are proud to be locally owned and family-operated in Cairns.

What types of CCTV cameras do you offer?

We offer three main types of CCTV cameras: BulletCam, DomeCam, and TurretCam, each designed for specific surveillance needs.

Can I monitor my CCTV cameras from my smartphone?

Yes, our CCTV systems can be monitored and controlled remotely through your smartphone, allowing real-time viewing and alerts.

Do your CCTV cameras work at night?

Yes, our cameras are equipped with HDR and infrared night vision technology, providing high-quality footage 24/7.

Can your CCTV cameras distinguish between humans, pets, and objects?

Yes, our cameras use advanced AI technology to differentiate between people, pets, and other objects, minimising false alerts.

What types of alarm systems do you offer?

We offer comprehensive alarm systems that include intruder detection, perimeter protection, motion detectors, and audible alarms for both indoor and outdoor use.

How quickly do the alarm systems activate during an intrusion?

Our MotionCams can trigger an alarm within 0.15 seconds of detecting motion, ensuring fast response.

Are your alarm systems pet-friendly?

Yes, our alarm systems are designed with in-built AI technology that prevents false alarms caused by pets.

Do you offer perimeter protection?

Yes, our DualCurtain detectors provide advanced perimeter protection using bidirectional beams to monitor defined areas.

What access control options do you provide?

We offer a variety of access control solutions, including intercom systems, keypad touchscreens, pass cards, and smart automation options for homes and businesses.

Can I control access to my property remotely?

Yes, with our smart automation solutions, you can control access remotely using a smartphone, pass card, tag key fob, or code.

What properties can benefit from your access control solutions?

Our access control solutions are suitable for homes, businesses, Airbnbs, co-working spaces, and other properties that require secure and convenient access management.

Do your smoke alarms also detect heat?

Yes, our smoke alarms are equipped with thermal sensors that detect temperature spikes as well as smoke, offering enhanced fire protection.

How do your smoke alarms minimise false alarms?

Our smoke alarms use dual-spectrum optical sensors to differentiate between cooking fumes, steam, and actual smoke, reducing the occurrence of false alarms.

Can I integrate smoke alarms into a wider security system?

Yes, our smoke alarms can be integrated into a complete network of alarms and security devices to ensure comprehensive protection across your property.

Integral Electrics Qld
Excellent
4.9
Based on 446 reviews
review us on
I have had security lights and alarms fitted in my home. The two young men who installed these were very helpful, courteous and friendly and did excellent work. I would highly recommend Integral Electrics to anyone requiring electrical work.
Response from the owner: Hi, Maryann. Thanks for taking the time to share your positive experience. We truly appreciate it!
They were great. On time. Well behaved. Neat and tidy. Good job. Will be using again.
Response from the owner: Hi, Bill. We are thrilled to learn that you had a positive experience with us!
Always helpful and professional.
Response from the owner: Hi, Colleen. We are thrilled to learn that you had a positive experience with us!
Had a big problem today. & sonny from integral Electrics qld.came to my rescue& solved the problem in no time.a real lovely guy.recommend him 100%.
Response from the owner: Hi, Honey. Thank you so much for leaving us a stellar review!
I am the recipient of some awesome after sales service. Both in the efficient manner of Georgie in the office who, from the absolute get go, has competently and efficiently coordinated smoke alarms and fan replacements. Followed by the quick response provided by Sunny to resolve my smoke alarm issue over a holiday period. Integral is now my 'go to' for all future electrical work. Great attention to detail coupled with a real friendly approach. If you want to feel like your custom matters and you are important, reach out to the Integral team. You won't regret it.
Response from the owner: Hi, Elaine. Your feedback is highly appreciated. Thank you for the review!
Prompt, friendly service highly recommend.
Response from the owner: Hi, Jude. We appreciate the kind words and are glad we could provide you with a positive experience!
We appreciated the great post installations maintenance service carried out on our main Mitsubishi air conditioner. The work was done professionally and of high standard hence the air conditioner is working magnificently now.
Response from the owner: Hi, Eileen. Thanks for taking the time to share your positive experience. We truly appreciate it!
I needed a ceiling fan replaced. The Office Staff were helpful and Jaime, the Electrician, was pleasant, respectful and professional. I would use Integral Electrics again.
Response from the owner: Hi, Lomond. We are thrilled to learn that you had a positive experience with us!
Wonderful from customer service to installation.I had a gate motor installed.Ryoko was well above board with all the information I needed answering all my queries. No mucking around and fast and reliable.Price quoted was excellent to match.Jamie...hope this is correct spelling....installation it perfectly and was very helpful in getting the remotes etc set up and informative.I definitely recommend Integral for their expertise and customer care.My go to from now on for any future electrical jobs I may need.You are treated like family not an invoice number.If I could give 20 stars out of 5 I would.Also the product is high standard.Thank you for an amazing job Integral Team!!!
Response from the owner: Hi, Alberta. Thank you so much for leaving us a stellar review!
Very prompt Courteous Good communication Great service
Response from the owner: Hi, Cheryl. Your feedback is highly appreciated. Thank you for the review!
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